Cloud PBX Spain — enterprise phone system for your Spanish office or team
A complete virtual phone system built on operator-grade infrastructure. Spanish numbers for any province, intelligent IVR, call recording, CRM integration and Microsoft Teams Direct Routing — without hardware, without installation and without a maintenance team.
What's included
Spanish numbers — any province
Geographic DIDs for Madrid, Barcelona, Valencia, Bilbao, Seville and all Spanish provinces. Non-geographic 900/800 freephone numbers. 400 numbering for commercial outbound calls, assigned directly as a licensed operator.
Intelligent IVR
Route calls without rigid menus. Callers say what they need in natural language and the system routes them to the right team or resolution.
Call recording — GDPR and MiFID II compliant
Automatic recording with consent notifications, configurable retention periods, granular access control and audit export for regulators.
Softphone — work from anywhere
Windows, macOS, iOS and Android. Your team makes and receives calls from their corporate extension from any device.
Multi-site — all offices on one platform
Offices in Madrid, Barcelona and Valencia on the same system, with free internal transfers, unified directory and consolidated reporting.
Microsoft Teams Direct Routing
Connect Teams users to the Spanish PSTN through Más IP's certified SBC and make external calls from Spanish numbers without leaving Teams.
CRM integration
Screen pop before answering, automatic call logging and click-to-call from Salesforce, HubSpot, Microsoft Dynamics, Zoho, Odoo, Zendesk and Bitrix24.
Key differentials vs global providers
| Global cloud PBX providers | Más IP Cloud PBX | |
|---|---|---|
| Network | Third-party resellers | Direct Movistar interconnect |
| 400 numbering | Via intermediaries | Direct assignment — licensed operator |
| ENS certification | Generally not held | Active |
| Data location | Often non-EU | Spain — GDPR |
| Support language | English only or ticket-based | English + Spanish · 8:30-20:00 CET |
| Regulatory compliance | Client manages independently | Handled by Más IP |
Use cases
International company opening a Spanish office
Spanish numbers provisioned before your team arrives. PBX configured, IVR set up and CRM integrated from day one.
Financial services firm operating in Spain
MiFID II-compliant recording, long-term retention, audit export for CNMV and Banco de España, and ENS certification for public sector work.
Spanish subsidiary standardization
Integrate the subsidiary with the same Salesforce or Dynamics workflows your global team already uses.
Frequently asked questions
Can I keep my existing Spanish numbers?
Yes. Más IP manages number portability directly as a licensed operator, with planned migration to avoid service interruption.
Does the platform support Spanish-language IVR?
Yes. Spanish is the default language. Additional languages can be configured.
Is call recording mandatory or optional?
Optional and configurable by queue, department or user. For financial services, MiFID II-compliant recording is recommended.
How long does setup take?
Standard deployment usually takes 2-4 weeks including CRM integration and team training.
Ready to discuss your setup?
English-speaking team · Demo within 48 hours · No commitment